Frequently Asked Questions
Everything you need to know about achieving the perfect brow.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
Can I return a brow product if the shade doesn't match?
Yes, we offer a 30-day satisfaction guarantee. If your shade isn't a perfect match, you can return the lightly used product for an exchange or a full refund.
Are your brow gels and pencils cruelty-free?
Absolutely. Leading Brow Shop is committed to ethical beauty; all of our products are 100% cruelty-free and never tested on animals.
How do I choose the right brow shade for my hair color?
We recommend choosing a shade that is one to two shades lighter than your hair if you have dark hair, and one to two shades darker if you have light hair for the most natural look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer professional discounts for makeup artists?
Yes, we have a Pro Program for certified artists. Please submit your credentials through our 'Pro Artist' page to receive a 20% discount on all orders.